Leadership Quality
·
Leadership
is an one’s ability to (Lead, Guide, Influence and Command) the surrounding to
sort our the aid and lead others to accomplishment of a common task.
·
Leader
is the one whom people follow.
·
Leader is the one who guides or
directs others.
·
Leader organizes a group of people
to achieve a common goal.
Responsibilities
of Leadership
·
Set and Achieve Business Goals
·
Develop Innovation and Marketing skills
·
Solve Problems and Make Decisions
·
Set Priorities and Focus on Key Tasks
·
Be a Role Model to Others
·
Persuade, Inspire, and Motivate Others to Follow You
·
Perform and Get Results
Motivation
Motivation
is basis and a psychological feature that powers a
person to act towards a desired goal. It can be considered a driving force
which drive peoples towards a desired goal.
Types of Motivation
Motivation can be divided into two
types:
·
Intrinsic (internal) motivation
·
Extrinsic (external) motivation.
Intrinsic Motivation:
·
Intrinsic motivation refers to motivation
that comes from inside of the individual, and exists within the
individual rather than relying on external pressures or a desire for reward.
Employees are likely to be
intrinsically motivated if:
- Appreciated
for the skills they have to reach their desired goals.
- Friendly
environment is provided.
- Advance facilities are provided in working area.
- Self-respect
of the employee is secured
Extrinsic motivation:
·
Extrinsic motivation comes from outside of the individual. Common
extrinsic motivations are rewards (for example money or promotion) for
showing the desired behavior.
·
Competition exists in an extrinsic motivator
because it encourages the performer to win and to beat others.
·
A cheering crowd and the desire to win a trophy
are also extrinsic incentives (
).
Decision Making
Definition
by Haynes & Massie “Decision making is a process of selection
from a set of alternative courses of action which is thought to fulfills the
objective of the decision – problem more satisfactorily than others.”
Types of Managerial Decisions
1. Organizational and
Personal Decisions
2. Routine and
Strategic Decisions
3. Programmed and Non
programmed Decision
4. Policy and
Operating Decision
5. Individual and
Group decision
Decision making Process
1. Defining the
problem
2. Analyzing the
problem
3. Developing
alternative solutions
4. Evaluating the
Alternatives
5. Selecting the best
alternatives
6. Implementing the
decision
Factors involved in Decision Making
Tangible
Factors - Things which can be measured, Fixed cost, operating cost,
profits, machine, etc
Intangible
factors – Immeasurable elements. Eg. Employee morale, quality of labour
relations, Consumer behavior, etc.
Problems of Decision Making
.
1. Indecisiveness.
2. Time pressure.
3. Lack of
Information.
4. Confusing symptoms
with causes.
5. Failure to
evaluate correctly.
6. Lack of follow
through.
7. Key to success in
Decision Making.
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